Frequently Asked Questions

The Giza Pyramids complex is open to visitors every day of the year, including weekends and public holidays. Standard hours are:

• Summer (April – September): 8:00 AM – 5:00 PM
• Winter (October – March): 8:00 AM – 4:00 PM
• During Ramadan: hours may shift slightly — we'll inform you in advance

We strongly recommend arriving at opening time to enjoy cooler temperatures and fewer crowds. Our guides will time your visit perfectly.

Current entrance fees for the Giza Plateau are:

• General admission (foreigners): EGP 200 per person
• Interior of the Great Pyramid: EGP 400 additional
• Interior of Khafre's Pyramid: EGP 100 additional
• Solar Boat Museum: EGP 100 additional
• Students (with valid ID): 50% discount on most tickets

All entrance fees are included in our tour packages — no hidden costs. Fees are subject to change by Egyptian authorities; we always confirm current rates before your visit.

Yes! Entering the Great Pyramid is a remarkable experience. You climb through a narrow ascending passage to reach the King's Chamber, where Khufu's granite sarcophagus rests.

Important considerations:

• The passages are low and narrow — not suitable for people with severe claustrophobia or mobility issues
• Only a limited number of tickets are sold each day (rotated between pyramids)
• No cameras or photography allowed inside
• Temperature inside stays around 25°C year-round

Our guides will help you secure interior tickets in advance so you don't miss out. Ask us about pyramid interior access when booking.

Dressing appropriately ensures both comfort and cultural respect. Our recommendations:

• Footwear: Comfortable, closed-toe shoes with good grip — you'll walk on sand and uneven stones
• Clothing: Light, breathable fabrics; long sleeves and trousers are advised to protect against sun and sand
• Sun protection: A wide-brimmed hat, sunglasses, and sunscreen (SPF 50+) are essential
• Scarf or shawl: Useful if you plan to visit any religious sites or mosques on the same day
• Avoid: High heels, sandals, or very revealing clothing

We provide a detailed packing list to every booked guest before departure.

Booking is simple and takes just a few minutes:

• Online: Fill in the contact form with your preferred dates, group size, and tour interests
• By phone: Call us at +20 2 33389122 (Mon–Fri, 9:00–18:00)
• By email: Write to info@museumegys.com

Our team will respond within 24 hours to confirm availability and send you a personalised itinerary. A booking confirmation is sent once a deposit is received.

We accept a range of convenient payment options:

• Credit & Debit Cards: Visa, Mastercard, American Express
• Bank Transfer: International wire transfers accepted
• Cash (on-site): USD, EUR, GBP, or EGP accepted in person
• Online payment links: Sent securely via email upon request

A 30% deposit is required to confirm your booking, with the remaining balance due at the start of your tour. All transactions are processed securely.

We understand plans can change. Our cancellation policy is:

• More than 7 days before: Full refund of deposit
• 3–7 days before: 50% refund of total booking value
• Less than 48 hours: No refund (tours cannot be cancelled at this stage)
• No-show on the day: No refund

In cases of unforeseen circumstances (extreme weather, illness with documentation), we'll work with you to reschedule at no extra cost. View our full Refund Policy for details.

We recommend booking at least 2–4 weeks in advance, especially during peak travel periods. This ensures:

• Availability of your preferred date and guide
• Time to pre-book interior pyramid tickets (limited daily supply)
• Adequate preparation of your personalised itinerary

That said, we do accommodate last-minute bookings (48–72 hours notice) subject to availability. Contact us and we'll do our best to make it work.

Every tour package from Cairo Giza Pyramids Guide includes:

• Expert licensed Egyptologist guide
• All entrance fees (Giza Plateau, Sphinx)
• Round-trip hotel transfers in Cairo/Giza
• Bottled water throughout the tour
• Traditional Egyptian welcome drink

Premium packages additionally include: camel ride, Sound & Light Show tickets, Solar Boat Museum, and Saqqara or Memphis day trip. Visit our Packages page for full details.

All of our guides are:

• Fully licensed by the Egyptian Ministry of Tourism
• Trained Egyptologists with degrees in Archaeology or Ancient History
• Fluent in English as standard

We also offer guides who speak French, German, Spanish, Italian, and Arabic. Please specify your language preference when booking. Our guides are passionate storytellers who bring 4,500 years of history vividly to life.

Private tours are our most popular offering and we highly recommend them for families, couples, and groups of any size.

Benefits of a private tour include:

• Your own dedicated guide throughout the entire visit
• Fully flexible pace — linger as long as you wish at each site
• Customisable itinerary to include specific sites or activities
• Photo opportunities without strangers in the background
• Great for families with children, elderly travellers, or those with specific interests

Group tours (joining other travellers) are also available at reduced rates. Book Your Trip and tell us your preference.

The Sound and Light Show at Giza is a spectacular evening experience and one of Egypt's most iconic attractions. The Sphinx narrates the story of ancient Egypt as the Pyramids are dramatically illuminated.

• Duration: Approximately 1 hour
• Languages: Shows run in English, French, German, Italian, Spanish, Arabic, and Japanese on different evenings
• Best seats: We secure front-section seating for our guests
• Schedule: Two or three shows per evening depending on season

We recommend combining a daytime pyramid tour with an evening Sound & Light Show for the complete Giza experience. Ask us to include it in your package.

Egypt's climate varies significantly throughout the year. Our recommendations:

• October – April (Best season): Cooler temperatures (15–25°C), ideal for outdoor exploration. December and January see the most visitors, but the weather is very pleasant.
• May – September (Summer): Temperatures can exceed 40°C — tours start at sunrise and are kept shorter. Not recommended for children or elderly travellers without extra precautions.
• Spring (March – May): Warm and beautiful, though sandstorms (khamsin) occasionally affect visibility in March.

For most travellers, October to February offers the most comfortable experience. We operate year-round and adapt all tours to seasonal conditions.

Most international visitors require a visa to enter Egypt. The good news is it's straightforward:

• e-Visa (recommended): Apply online at visa2egypt.gov.eg before travel. Processing takes 3–7 business days. Cost: approximately USD 25.
• Visa on Arrival: Available at Cairo, Alexandria, and other major airports for citizens of many countries. Cost: USD 25 paid in foreign currency.
• Visa-free entry: Citizens of some countries (including Jordan, Libya, Malaysia, and others) may enter without a visa — check with your embassy.

We recommend obtaining your e-Visa before travelling to avoid queues. Our team is happy to advise on the process when you contact us.

Cairo and Giza are welcoming, tourist-friendly destinations visited by millions of travellers every year. The Giza Plateau is heavily patrolled by tourism police and is considered very safe for visitors.

Tips for a comfortable visit:

• Use reputable, licensed tour operators (like us!) rather than unsolicited street offers
• Keep a copy of your passport and travel documents separately
• Agree on prices before accepting any camel rides or photography services not included in your tour
• Stay hydrated and carry cash in smaller denominations for tips (tipping culture is important here)
• Always check your government's latest travel advisory before departing

With our experienced local guides, you'll always have an expert by your side. We monitor conditions and prioritise your safety throughout every tour.